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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Herb Nelson

October 4, 2024

5  out of  5
rating by Herb Nelson
"Talked with other agents, told them what I was looking for and wanted. Steve Eiden was the only one who listened, and I got exactly what I needed. Breath of fresh air in this AI world. Thanks Steve!"
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Christine Wybenga

September 16, 2024

1  out of  5
rating by Christine Wybenga
"UPDATE TO BRANDON'S REPLY BELOW: As you can see, there is no accountability. He was the one who exhibited gross neglegence and is passing it on to the agent that retired...still refusing to provide documentation that shows I dropped any insurance coverage that I had for over 20 years and was paying for as well! How do I provide documentation that doesn't exist Brandon? SCAM! My account was transferred to Brandon when my previous agent retired. It has been one headache after another working with him and his team. Money has been taken from my account in strange dollar amounts numerous times, coverage I had on cars for 20 years suddenly disappears and I find out when I actually need to file a claim…I now need to go to the Dept of Insurance because of his lack of professionalism, willful negligence and insistence on ignoring me when I am trying to get to the bottom of what has transpired to cause these issues and have them corrected. Do yourself a favor and pick someone else with State Farm. You will be glad you did!"
We responded:
"I'm so sorry for this experience. What happened with the prior agent has been challenging to fix due to no record of you ever having rental car coverage. Please let me know if you have some documentation for me to resolve all of this. Thank you!"
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Yu-Hsiang Chien (水玥冰心)

August 6, 2024

5  out of  5
rating by Yu-Hsiang Chien (水玥冰心)
"Brandon really good agent. I highly recommend getting insurance through him. Really knowledgeable."
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LAURA GOWITZKA

June 28, 2024

5  out of  5
rating by LAURA GOWITZKA
"Best customer service and made it a breeze to switch my insurance needs. Thank you Steve Eiden!"
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Barbara Klink

May 10, 2024

5  out of  5
rating by Barbara Klink
"Steve Eiden was extremely helpful, professional, and answered all my questions regarding the changes as per State Farm vs my current insurance. Steve responded back to me immediately after I left a tm or voice mail to him."
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Ryan Lawrence

April 30, 2024

5  out of  5
rating by Ryan Lawrence
"So clear and so patient. I wish I could switch insurance everyday with Steven and Brandon by my side. Or rather in a Steven/Brandon sandwich."
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Oscar Montero

April 23, 2024

5  out of  5
rating by Oscar Montero
"Great service. Steve Eiden was very helpful and knowledgeable in regards to my insurance needs. Thank you State Farm Team"
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Kimberly

March 28, 2024

1  out of  5
rating by Kimberly
"Early on we had no problems. However, we buy a new car. Our first new car together. Then on March 22 145.00 dollars came out of our checking account. Our insurance is due on the 8th, and it's not even the right amount! It's now been 6 days and they haven't refunded. They blame eachother which is quite honestly inappropriate. You know but it's fine right. Remind me again how much food costs now. Just like the rest of the country, we are struggling. Now we're broke thankyou Jake from state farm where's my damn money"
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Robert Kennelly

March 27, 2024

1  out of  5
rating by Robert Kennelly
"Responsible for the theft of almost $150 from my account, that was taken without my authorization. Refuses to return my calls and emails, hides behind his secretary. Just another useless lazy millennial who has no business handling people's lives. I've given you chances to give back what you stole. Instead of shirking responsibility and passing the blame, why don't you be a real man and do what's right."
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Michael McKinley

February 29, 2024

5  out of  5
rating by Michael McKinley
"I spoke with Steven Eiden today. He was the first to return my internet inquiry. He was pleasant, knowledgeable, and straight forward. He offered suggestions that lowered the fee. I will happily work with him in the future."
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Eloisa Avitia

February 9, 2024

5  out of  5
rating by Eloisa Avitia
"It was a very satisfactory experience talking to Steve Eiden, he was kind and had the time to explain, 10/10 thank you"
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Galactic Brain

February 2, 2024

5  out of  5
rating by Galactic Brain
"Steve was very helpful every step of the way. Friendly, and extremely easy to do business with. Would recommend for all car insurance needs."
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Tina Owens

January 26, 2024

5  out of  5
rating by Tina Owens
"Steven was very nice very helpful it was a very good experience for me thank you very much Tina Owens"
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Katie Teel

January 26, 2024

5  out of  5
rating by Katie Teel
"Thank you for all of your help Steven Eiden. you answered all my questions. thank you Katie Teel"
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Maxwell83

January 20, 2024

5  out of  5
rating by Maxwell83
"Blown Away! When I first called the General Clearing House for Insurance companies I was so confused because I kept getting the run around with names & offers, so I texted to call me. That's when I received a call from Steven Eiden from State Farm Insurance 2 minutes later. I explained to him that I was angry because I kept getting pop-ups & not a real agent to speak to. Steven reassured me that he was going to stay with me as long as it took to help me with getting an auto policy. I explained to him my situation and he took him time explaining some of the ins & outs of choosing a good company. This was very helpful in making my decision. Steven was very understanding, clear & thorough - going above & beyond my expectations. Because of Steven's efforts I have confidence in my agent, new insurance company & human kindness. Thank you again Steven from a satisfied 'ole timer!"
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Robert Reynolds

January 19, 2024

5  out of  5
rating by Robert Reynolds
"Mr. Steve Eiden was very professional and helpful in setting up my new auto insurance."
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James Pederson

January 12, 2024

5  out of  5
rating by James Pederson
"Thank you Steve Eiden for your help today. Very helpful ."
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Mary Deakin

January 2, 2024

5  out of  5
rating by Mary Deakin
"My experience with this company was great and fast results of what I wanted. The bottom line was met and happy with the payments Thank you."
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TALLIANNE NELSON-TURNER

December 28, 2023

4  out of  5
rating by TALLIANNE NELSON-TURNER
"They are very personable, while always being professional and helpful. *Here's the bonus, when they say "I will call you back" they really do! I love that!"
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Charlotte Janis

December 20, 2023

5  out of  5
rating by Charlotte Janis
"Professional, direct, to the point, and customer friendly. I WILL direct family and friends to State Farm as I was treated like family."
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Joseph Dunn

November 30, 2023

5  out of  5
rating by Joseph Dunn
"Brandon Lee was very helpful with all my questions and was sure that I understood everything that I asked and everything that he said. I never post anything about anybody so if he impressed me, then you can be sure he did an excellent job."
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Angel Perez

November 10, 2023

5  out of  5
rating by Angel Perez
"The service is very convenient, my schedule is busy and having the quote set up and explained to me is very helpful. I was able to proceed quickly without stress."
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Brandon Kim

November 9, 2023

5  out of  5
rating by Brandon Kim
"Amazing service, Brandon and his team were so knowledgeable! I inquired about life insurance, and Brandon was able to help me find a policy that fit both my budget and my needs. Thank you Brandon!"
We responded:
"Thanks Brandon! I appreciate your review!"
Profile photo of Mary Cordero

Mary Cordero

November 2, 2023

5  out of  5
rating by Mary Cordero
"Just joined State Farm and my insurance agent named Steve Eiden was very kind and informative. He made this process so easy! He was amazing and answered all my questions and concerns. Thank you Steve!"
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Nicole Laborin

October 26, 2023

5  out of  5
rating by Nicole Laborin
"Patient, kind, helpful in acquiring insurance. A+"